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workstation in taskbar

#1 User is offline   manyou07 Icon

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Posted 02 November 2006 - 12:05 PM

We use PeerSync Workstation here, and somehow today I made some change and now Workstation appears in the taskbar in addition to the system tray, though nothing seems to happen when you try to open it from the taskbar. This isn't a problem as much as just an annoyance. I'd like to get it out of the taskbar. How can I do that?
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#2 User is offline   PS_Support Icon

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Posted 22 November 2006 - 02:48 PM

manyou07,

Please do the following:

Go into your task manager and end task the following:
- peersync.exe
- psprofiler.exe

Now go into your PeerSync installation folder and look for this file:
-psdef.cfg

Delete the above file
Reopen the PeerSync Profiler from the Start -->Programs menu
You will be prompted for your registration information
Enter your registrations

You should now see the PeerSync Profiler when minimized.

Please post a reply if further assistance is needed
Peer Software, Inc.
Technical Support Team
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#3 User is offline   manyou07 Icon

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Posted 22 November 2006 - 03:23 PM

I have actually been emailing tech support the past couple weeks about this issue. They had given me a new PSDEF.CFG file, which didn't resolve it, upgrade to v7.1.10, wich didn't resolve it, and yesterday the tech took control of my computer to see for himself what was happening, and he said he needed to speak to the developers to figure out what's going on. If you have any ideas beyond that, I'd love to hear them.
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