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PSprofiler access violation

#1 User is offline   yansouty Icon

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Posted 16 May 2008 - 09:04 AM

with the last version (7.4.2.1)of PSprofiler, from times to times, after being open for a long time, the PSprofiler gives an error :
"Access violation at adresse 004625D0 in module "PSprofiler.exe". Read of adress 00000004"

i just click ok and the Profiler continue the work, but the error appear again in loop when i put the cursor on some "text input box" (like selection of option) ...

it's a problem because i let the profiler open, to take a look at the process that is running in service mode..

do you have some advices ?
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#2 User is offline   PS_Support Icon

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Posted 16 May 2008 - 09:39 AM

Yansouty,

In the profiler, under "View -> Hints", disable both the "on Application" and "on Status Bar" options. Let us know if you continue to see the error message after disabling these options.
Peer Software, Inc.
Technical Support Team
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#3 User is offline   yansouty Icon

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Posted 16 May 2008 - 01:16 PM

QUOTE (PS_Support @ May 16 2008, 10:39 AM) <{POST_SNAPBACK}>
Yansouty,

In the profiler, under "View -> Hints", disable both the "on Application" and "on Status Bar" options. Let us know if you continue to see the error message after disabling these options.




it seems that the problem is gone with the "hints"... good catch... thanks
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